Q1.Are you used to buying online?

	Yes, real goods (clothes for example)
	Yes, services
	No

Q2.Have you ever used video-conferencing?

	Yes, at work
	Yes, on a private occasion
	No
	I don’t know what video-conferencing is

Q3.Are you familiar with chat and instant messaging services? (MSN messenger for example)

	Yes
	No
	I don’t know what chat and instant messaging is

Market Place